Privacy Policy

This Privacy Policy explains how DC TECH d.o.o. (“DC TECH”, “we”, “us”, “our”) collects, stores and processes personal data when you visit our website or contact us directly. Our website is informational and does not use cookies, tracking tools or web analytics. We do not collect personal data unless you voluntarily provide it. We are committed to ensuring full compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and relevant Croatian data protection laws. By using this website or contacting us, you accept the practices described in this policy. We may update this Privacy Policy from time to time; you should review it periodically to ensure that you are familiar with the latest version.

The controller responsible for processing personal data is DC TECH d.o.o., Ulica grada Chicaga 1, 10000 Zagreb, Croatia. The company VAT number is HR56053356209. For any questions regarding this policy or your personal data, you can contact us via email at info@dc-tech.hr.

We collect personal data only when you choose to provide it, for example by sending us an email or completing a contact form. The information we may collect includes your name and surname, your email address and phone number, the name and details of your company or organization, and information related to your inquiry or project request. We do not collect sensitive categories of data and we do not automatically track usage or behavior.

Personal data is processed only for specific and lawful purposes. When you contact us with questions or requests, we process the data in order to respond, which is based on our legitimate interest in providing the information you requested. When you request a proposal or technical documentation, we process the data as part of pre-contractual actions based on your request. We may also process data to maintain communication for project coordination, which is also based on legitimate interest, or to comply with legal obligations and regulations when applicable. We do not use your personal data for marketing unless you have explicitly asked for such communication, and we do not use automated decision-making or profiling.

We use personal data only to respond to your inquiry, provide information about our solutions and services, prepare proposals and documentation, maintain business communication and ensure compliance with legal and regulatory requirements. We do not sell personal data and we do not make it available for unrelated purposes.

We may share personal data with trusted service providers who support our business operations, such as hosting partners, security providers or technical infrastructure support. These service providers can access personal data only for the purpose of delivering agreed services and must protect it under strict contractual confidentiality in accordance with GDPR. When necessary, we may share personal data with professional advisors, including auditors, legal advisors or accounting and consultancy firms, either because we have a legal obligation to do so or because it is in our legitimate interest to protect our business. If required by law, we may disclose personal data to courts, regulatory bodies or law enforcement authorities. In the event of a business transaction such as a merger, restructuring or the sale of assets, personal data may be shared with relevant parties, provided that appropriate protections are in place. We do not share personal data with affiliates for marketing purposes.

Personal data is normally processed within the European Union. If we use service providers outside the European Economic Area, data transfers will take place only where adequate protection is ensured. This may include decisions of the European Commission confirming an adequate level of protection or the use of Standard Contractual Clauses. You may request further information about international data transfers by contacting us.

We retain personal data only for as long as necessary to fulfil the purposes described in this policy. Inquiries and general correspondence are normally retained for up to twelve months after the last contact. Documentation and proposals that may be relevant for legal or regulatory purposes can be held for up to six years. Longer retention may be required where necessary to comply with legal obligations. When personal data is no longer needed, we delete or anonymize it. Aggregated or anonymized information may be used without limitation.

We take appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration or loss. These measures include secure servers located in the European Union, internal access control procedures, up-to-date infrastructure and encryption where appropriate. Although we take reasonable steps to secure personal data, no method of electronic communication is completely secure, and the transmission of information is at your own risk.

Under GDPR, you have the right to request access to your personal data, to request its correction if it is inaccurate or incomplete, and to request deletion where there is no lawful basis for retaining the data. You may request restriction of processing under certain conditions, object to processing based on legitimate interest, and, where applicable, request the transfer of your data to another controller. If processing is based on consent, you may withdraw consent at any time, without affecting the lawfulness of prior processing. To exercise any of these rights, please contact us at info@dc-tech.hr. We will respond without undue delay and within thirty days unless an extension is justified due to complexity. If you believe your rights have been violated, you may lodge a complaint with the Croatian Personal Data Protection Authority or the supervisory authority in your country of residence.

Our website may contain links to external websites. These websites are controlled by third parties and have their own privacy policies. We are not responsible for the way these websites collect or process personal data. When you leave our website, you should read the privacy policy of the website you visit.

DC TECH does not use cookies, web beacons, analytics tools or similar technologies. We do not collect information about your online behaviour and we do not store identifiers on your device.

We may revise this Privacy Policy as our activities evolve or as laws change. Any updated version will be published on this page and will take effect on the date of publication.

If you have any questions or suggestions regarding this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:
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DC TECH d.o.o.
Ulica grada Chicaga 1
10000 Zagreb
Croatia
info@dc-tech.hr
OIB/VAT: HR56053356209